BT received the highest score in Extended Domestic Network, one of the four use cases in Gartner, Inc.’s 2016 Critical Capabilities Report for Network Services in Asia Pacific. BT also progressed from last year’s scores in all four use cases. The report evaluates 14 providers against four critical capabilities (Managed MPLS VPN, Ethernet Services, Internet Access and Managed WAN optimisation/APM) with four different use cases measurements (Regional Network, Extended Domestic Network, Low-Latency Network and High-Capacity Network).
According to Gartner, “the needs of MNCs operating in Asia Pacific are evolving with changing trends. While the majority typically requires regional connectivity to all the major markets, very large MNCs now require deep domestic connectivity in emerging markets, such as China and India, where they have large or rapidly expanding operations. They also seek growth in new emerging markets, such as Cambodia and Myanmar or Pakistan and Bangladesh.” The report also shared that “for internet access, most providers provide gateways at one or two regional locations in Asia Pacific, but more enterprises now want to off-net in more locations to reduce the load on the MPLS network and to improve performance.”
Gartner also said that “network architects in MNCs must assess communications service providers’ services and capabilities to support their requirements in the region” and “select a provider that best suits their primary need, depending on whether it is for regional connectivity, extended domestic reach, low- latency service or high-capacity requirements.”
“We believe BT’s excellent progress in all four use cases, and coming out top in Internet access and extended domestic network underscores our commitment to serving customers who plan to expand in the region,” said Kevin Taylor, President, Asia Pacific, the Middle East and Africa (AMEA), BT. “Our continuous investment in strengthening network infrastructure, maintaining price competitiveness, finessing customer service support, and making strategic additions to our portfolio of products and services have paid off. We are adding more customers at an unprecedented rate, revenue is growing at a healthy pace, and we look forward to another year of landmark wins.”
To view the full report, click: http://www.gartner.com/reprints/bt-reprints-vol5?id=1-3D8MTP5&ct=160801&st=sb
Gartner “Critical Capabilities for Network Services, Asia/Pacific”, To Chee Eng et al, 27 July 2016
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.